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OFFER AGREEMENT FOR RENDERING INFORMATION AND CONSULTING SERVICES
1. General Provisions:
1.1. Zakharova Ekaterina Andreevna, hereinafter referred to as the "Seller", publishes a Public Offer for the implementation of the Services posted on the official website of the Seller https://www.yourbestwayhd.com
1.2. In accordance with article 437 of the Civil Code of the Russian Federation (Civil Code of the Russian Federation), this document is a public offer, and if the conditions set out below are accepted, the individual who accepts this offer pays for the Seller's Services in accordance with the terms of this Agreement. In accordance with paragraph 3 of Article 438 of the Civil Code of the Russian Federation, payment for the Service by the Buyer is an acceptance of the offer, which is considered equivalent to the conclusion of the Agreement on the conditions set forth in the offer.
1.3. Based on the foregoing, carefully read the text of the public offer, and if you do not agree with any clause of the offer, you are invited to refuse to use the Services provided by the Seller.
1.4. In this offer, unless the context requires otherwise, the following terms have the following meanings: • "Offer" - a public offer of the Seller, addressed to any individual (citizen), to conclude an agreement with him on the existing conditions contained in the Agreement, including all its annexes. • "Buyer" - an individual who has entered into an Agreement with the Seller on the terms contained in the Agreement. • "Acceptance" - full and unconditional acceptance by the Buyer of the terms of the Agreement. • "Service" - a list of assortment names presented on the official website. • "Order" - individual items from the assortment list of Services specified by the Buyer when placing an application on the website or through the Operator.
2. Subject of the contract
2.1. The Seller sells the Service in accordance with the current price list published on the Seller's website https://www.yourbestwayhd.com/book-online, and the Buyer pays for and accepts the Service in accordance with the terms of this Agreement.
2.2. This Agreement and its annexes are official documents of the Seller and an integral part of the offer.
3.1. The Service is ordered by the Buyer through the website https://www.yourbestwayhd.com
3.2. When registering on the Seller's website, the Buyer undertakes to provide the following registration information about himself: • surname, name, • e-mail address; • contact phone number (mobile), date, time and place of birth.
3.3. When placing an Order through the Operator, the Buyer undertakes to provide the information specified in clause 3.2. actual agreement. The Buyer's acceptance of the terms of this Agreement is carried out by the Buyer entering the relevant data into the registration form on the website or when placing an Order through the Operator. The buyer has the right to edit the registration information about himself. The operator does not change or edit the registration information about the Buyer without the consent of the latter. The Seller undertakes not to disclose the Buyer's data specified when registering on the website https://www.yourbestwayhd.com and when placing an Order, to persons not related to the execution of the Order. Having approved the Order of the selected Service, the Buyer provides the Operator with the necessary information in accordance with the procedure specified in clause 3.2. actual agreement.
3.4. The Seller and the Operator are not responsible for the content and accuracy of the information provided by the Buyer when placing the Order.
3.5. The Buyer is responsible for the accuracy of the information provided when placing an Order.
3.6. Payment by the Buyer for the Order independently issued on the website means the Buyer's consent to the terms of this Agreement. The day of payment for the Order is the date of the conclusion of the Agreement between the Seller and the Buyer.
3.7. All information materials presented on the website https://www.yourbestwayhd.com are for reference purposes only and cannot fully convey reliable information about certain properties and characteristics of the Service. If the Buyer has any questions regarding the Service, before placing the Order, he needs to seek advice from the Operator.
4. Terms of order execution
4.1. The term of execution of the Order depends on the type of Service and the time required to process the Order. The deadline for the execution of the Order in exceptional cases can be negotiated with the Buyer individually, depending on the type of Services provided. If the Seller is unable to provide the Service, including for reasons beyond the control of the latter, the Seller has the right to cancel the specified Service from the Buyer's Order. The Seller undertakes to notify the Buyer about the change in his Order through the Operator.
4.2. The order is considered completed at the moment of acceptance of the service by the Buyer.
4.3. If the Buyer provides inaccurate information about his contact details, the Seller is not responsible for improper execution of the Order.
4.4. In case of improper execution of the Order through the fault of the Seller, the repeated implementation of the Order is carried out free of charge.
5. Payment for the Order
5.1. Payment for the executed Order is carried out by transferring funds by the Buyer to the Seller's employee. The confirmation of payment for the executed Order is a check.
5.2. The prices for the Services indicated on the website https://www.yourbestwayhd.com can be changed by the Seller unilaterally without notifying the Buyer. In the event of a change in the price of the ordered Services, the Operator undertakes to inform the Buyer of such a change as soon as possible. The Buyer has the right to confirm or cancel the Order. In the absence of communication with the Buyer, the Order is considered canceled within 14 calendar days from the date of registration.
5.3. Funds are accepted by non-cash payment.
6. Return of the Order
6.1. In accordance with paragraph 4. of Art. 26.1. Law of the Russian Federation No. 2300-I "On Protection of Consumer Rights", the Buyer has the right to refuse the ordered Service at any time before the execution of the Order.
6.2. The Buyer does not have the right to refuse a paid Order (or part of it) of proper quality, having individually defined properties.
6.3. If the Service is provided of inadequate quality, the Buyer undertakes to contact the Seller as soon as possible.
6.4. In accordance with Art. 22 of the Law of the Russian Federation No. 2300-I "On Protection of Consumer Rights", the amount paid by the Buyer for the Service of inadequate quality is subject to return to the Buyer within 10 calendar days from the date of the corresponding request. Refunds are made in cash at the Seller's office. If the Service was paid for through the electronic payment system, then the refund is made to the Buyer's electronic account within 5 working days.
6.5. To refund money for the Service of proper quality (provided in accordance with the description posted on the website https: https: //www.yourbestwayhd.com , the following conditions must be met:
- send a scan of the order payment to the Seller
- write a statement in any form and indicate the reason for the return and the details of the card to which you want to make a refund.
In other cases, a refund for a service of proper quality is not possible.
6.6. To return money for a service of inadequate quality (provided not in accordance with the description posted on the website https://www.yourbestwayhd.com, an invoice or an act on the return of funds is drawn up, which indicates:
- the full corporate name of the Seller;
- last name, first name, patronymic and passport data of the Buyer;
- Name of service;
- the reason for the refund for the Service;
- the date of the provision of the Service;
- the amount to be returned;
- signatures of the Seller and the Buyer.
6.7. The refund of the cost of the Service is made no later than 10 (ten) days from the date the Buyer submits the corresponding request.
6.8. To return funds to a bank card, the Customer must fill out the "Application for the return of funds", which is sent at the request of the Company to the Customer's email address, and send it along with a copy of the passport attached to the address: firstname.lastname@example.org. Refunds will be made to the Customer's bank account specified in the application within 10 (ten) business days from the date of receipt of the “Application for the return of funds” by the Company.
6.9. To return funds credited to the Company's current account by mistake through payment systems, the Customer must apply with a written application and attach a copy of the passport and checks / receipts confirming the erroneous enrollment. This application must be sent to the address: email@example.com. After receiving a written application with a copy of the passport and receipts / receipts, the Company makes a refund within 10 (ten) business days from the date of receipt of the application to the Customer's current account specified in the application. In this case, the refund amount will be equal to the cost of the Order.
6.10. The term for consideration of the Application and the return of funds to the Customer begins to be calculated from the moment the Company receives the Application and is calculated in working days, excluding holidays / weekends. If the application is received by the Company after 6 pm on a business day or on a holiday / weekend, the next business day is considered the moment when the Company receives the Application.
6.11. The Buyer must submit a return request to the Seller electronically to the email address firstname.lastname@example.org. The request can be drawn up in a free form with the obligatory indication of the Buyer's contact details, which coincide with those specified when ordering the Service, the name of the returned Service and the reasons for the return.
7.1. All textual information and graphics posted on the website https://www.yourbestwayhd.com are the property of the Seller and / or its suppliers.
8. Rights, duties and responsibilities
8.1. The Seller is not responsible for the improper use of the Services by the Buyer ordered on the website or through the Operator.
8.2. The seller has the right to transfer his rights and obligations for the execution of Orders to third parties.
8.3. The Seller has the right to record telephone conversations with the Buyer. In accordance with paragraph 4 of Art. 16 of the Federal Law "On Information, Information Technologies and Information Protection" The Seller undertakes: to prevent attempts of unauthorized access to information and / or its transfer to persons not directly related to the execution of Orders; timely detect and suppress such facts. Telephone conversations are recorded for the purpose of monitoring the activities of the Operator and quality control of the execution of Orders.
8.4. The Buyer has the right to send all claims for improper execution of the order to the email address indicated on the website https://www.yourbestwayhd.com.
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